Best Case Support Database

Below is a compilation of instructions and links that will help common technical support questions in various topics with Best Case Bankruptcy.

Download Best Case Full Install

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Right click and choose "Save Target As" or "Save Link As".

Getting Started with Best Case Bankruptcy

Use our Getting Started Reference Guide for information on installation, configuration and the basics of using Best Case.

Download the latest version of the Best Case Users Guide.

Electronic Filing Resources

Use our Electronic Filing Resources to help walk through the key steps of ECF filing.

Means Test Calculator

Our Means Test Instructions provide guidance to using the Means Test Calculator in Best Case.

Scanning Documents Using BestScan™

• Using BestScan - This Webtutorial will demonstrate how to use BestScan to scan and save a Certificate of Credit Counseling to the ECF Manager for filing with OneTouch.
• BestScan: Scan Attachment - Follow along with this Webtutorial as we demonstrate how to use BestScan to scan an attachment directly to a document.

Importing and Exporting Best Case Client Files

• Backup and Restore Files - How to save and restore Backups of Best Case Bankruptcy files using the Total Backup/Restore Utility.
• Emailing Client Files - How to email a Best Case client file between computers with Best Case installed.
• Sending Client Files to CD - How to send a Best Case client file to CD (using Windows XP).

Attachments

• Adding a PDF Attachment - How to attach an existing PDF to a form in Best Case.
• Adding a Standard Attachment - How to create an attachment using the Best Case Editor.

Working with Exemptions

• Editing Exemptions - How to edit exemption statutes in Best Case.
• Copying Edited Exemptions - How to copy edited exemption statutes from one Best Case installation to another.
• North Carolina East - Local Form 2 - Instructions for using the Eastern District of North Carolina's Local Form 2.
• North Carolina Middle - Local Form 91C - Instructions for using the Middle District of North Carolina's Local Form 91C.

Multi-User Version Installation

• Installing the Multi-User Version
• Installing the Single-User Version to a Multi-User
• Moving Local Installations of the Single-User Version to a network
• Upgrading from the Singler-User Version to the Multi-User Version

Merging and the Additional Documents Library

• Adding Documents to the Additional Documents Library - How to add a document to the Additional Documents Library in Best Case. The Additional Documents Library allows you to create your own library of forms, letters, and motions in Word or WordPerfect and merge data from Best Case into them. With one simple letter, you can merge all creditor names and addresses from a client file to complete a mailing in a snap. It also contains formats for envelopes and labels.
• Merge Codes in the Additional Documents Library - List of Merge Codes that are available for documents you add to the Additional Documents Library.

Miscellaneous

• Foreign Addresses - How to enter foreign addresses in Best Case.
• Multiple Pieces of Property Securing a Single Lien - How to enter information into the property and creditor schedules when a single lien is secured by multiple pieces of property.

Converting your Common Creditor List

Click for instructions to convert your Common Creditor List from:

• Bankruptcy Esquire
• Bankruptcy Plus
• Bankruptcy Pro
• TopForm Windows
• West Windows

Is your program not listed? Call a Technical Support Representative at 800.492.8037 for help.