Customer Comments about Best Case® Bankruptcy
U.S. Circuit 9 Courts: Washington, Oregon, Idaho, Montana, California, Nevada, Arizona, Alaska, Hawaii

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“Best Case's customer service team is the most responsive, caring group of human beings I have come across on any packaged software product. When we needed special Oregon forms for the October 2005 overhaul, Best Case worked closely with my office manager to ensure that we were covered.”

Kara Daley
Attorney at Law
Corvallis, OR

“Best Case is simply the best system for bankruptcy attorneys. The ease of use, the direct link with the bankruptcy court, the prompt response to changes in the law, and the constant updates make Best Case the only the choice.”

Lucien Cravens
Attorney at Law
Las Vegas, NV

“Our office has used Best Case now for several years (after having used Collier Top Form for many years). Best Case is not only easier and a more intuitive program for staff and attorneys in our office, but the customer support is the superior to any software we have on our system. To be able to reach a human directly by phone and get quick and accurate answers while in the middle of a bankruptcy filing is worth its weight in gold. We recommend it to every firm we do business with and also hear it praised by others at bankruptcy court seminars here in the Western District of Washington.”

Carol Hartung
Bush Strout & Kornfield
Seattle, WA

“Best Case's technical support is great. I always get straight through and get the help I need immediately.”

Cary A. Gluesenkamp
Law Office of Cary A. Gluesenkamp
Hillsboro, OR

“I can always rely on Best Case to have the latest forms and revisions.”

Carol A. Tribbey
Attorney at Law
Kailua, HI

“I really like the additional forms available, especially for the Central District. I also like the way Chapter 13 prints out a pay schedule. Very helpful for Ch. 13 plans in the Central District of California.”

Elizabeth E. Prehn, Paralegal
Law Offices of Stephen M. Moskowitz
San Francisco, CA

“I just downloaded the update and tried a sample case under the new laws for the first time. I believe you've done an amazing job making this as painless as possible. I just wanted to say thank you for such a high quality product. It is greatly appreciated.”

Stephanie Morris
Law Office of Stephanie Morris
San Francisco, CA

“Congratulations! You’ve done a fantastic job [with the means test]. I’ve tried a number of varying fact patterns and you have nailed it. This is a huge accomplishment. As someone who has wrestled by the Means Test for years, I’m really impressed with how well you’ve done.”

James P. Caher, Attorney at Law
Author of "Bankruptcy for Dummies"
Eugene, OR

“I have attempted to file petitions electronically with another software product, and it was a hassle. Best Case is quick, easy, and gives assurance that the case is being filed properly. It’s one less thing I need to worry about.”

Anthony R. Montoya
Anthony Montoya, Attorney at Law
Glendale, AZ

“OneTouch® filing makes electronic filing a no-brainer. It's fast, reliable, and doesn't require the use to be a techno-geek. What a world of difference from programs that require the user to trudge through a complex ritual of PDF file creation and attachment to complete a filing! And, the software gets better every year. Great work, Best Case!”

Paul Staley
Law Office of Paul Staley
San Diego, CA

“I have used Best Case since ECF started here in the Southern District of California in 1998. I find the program easy to use, the support very responsive, and the updates very timely. The OneTouch electronic case filing feature has reduced our filing times by 1/5 of what it took in 1998. I can now upload and batch about twenty petitions in fifteen minutes! I would highly recommend Best Case to the serious bankruptcy practitioner. I don’t know how I used to file petitions without Best Case’s software!”

Michael Doan
Doan Law Offices
Carlsbad, CA

“The new OneTouch electronic filing system is the most AWESOME improvement to date in an already great product.”

Roland Tweed
Law Office of Roland Tweed
Riverside, CA

“Over the years, I tried several other bankruptcy programs and none compared to Best Case. I am very pleased with Best Case because the program is practitioner intuitive and user friendly. With the onset of ECF, Best Case made our transition practically seamless. I continue to recommend Best Case to my colleagues and can't imagine using any other program.”

Sally J. Elkington
Elkington Law Office
Oakland, CA

“I traveled over 100 miles to take the required class for e-filing. After an all day session, I returned to my office to try it only to learn that OneTouch told the software to do what I had spent all day learning.”

Harry Rogers, Attorney
Monterey, CA

“The Best Case program is by far the best software I use either at the office or at home. The constant innovation is amazing. Customer Service is terrific. I do not call very often, but when I do there is no wait and my questions are always answered quickly. The ECF feature is great.”

Stuart A. McKenzie
Metcalf & McKenzie
Huntington Beach, CA

“I’m very pleased with Best Case software. It is easy to use and provides significant flexibility in the way documents can be prepared, printed and filed. The ability to [use the Credit Report Import feature and] download credit report information directly into a client’s file saves time and helps to ensure that creditors are not overlooked. Electronic filing saves my staff considerable time in photocopying and collating. [The software is] highly recommended.”

John H. Kibbler, Attorney
Glendora, CA

“I have practiced bankruptcy law for over fifteen years. Until about two years ago, I used Collier's TopForm to prepare petitions. I practice in Hawaii and at the time, TopForm was not supporting our local forms. I reported this to TopForm a number of times and they were unresponsive to my complaints. A friend told me about Best Case Bankruptcy, and I tried Best Case on a few petitions. I love [Best Case]. I have never returned to Collier’s and probably never will. Best Case is far superior and has better customer support.”

David Cain
Law Offices of David Cain
Wailuku, HI

“I am the managing attorney in the Seattle office of our firm. OneTouch filing is great, and saves me many hours of painstaking labor! Even without OneTouch I am still saving lots of time when compared with the bankruptcy software I used in my solo practice. Keep up the good work! ”

Dainen Penta
Legal Helpers, PC
Seattle, WA

“Best Case Solutions offers a great product that is easy to use. The company is quick to make form changes and frequently makes improvements that make the program even easier to use. OneTouch brings home the value of ECF. Customer service is friendly and helpful.”

Vern Brown, Attorney
Poulsbo, WA

“I am a solo practitioner and rely entirely upon myself for all input and filing related matters. I am very pleased that Best Case Bankruptcy works well, and that the support staff of Best Case are easily accessed and always able to walk me though first time situations. They are my outside counsel.”

Charlie Johnson
Law Offices of Charles Johnson
Seattle, WA

“Best Case is the bedrock of our bankruptcy practice.”

Steven P. Michael
Steven P. Michael, PS
Everett, WA

“When our district went to an electronic filing system, our old bankruptcy program was not compatible. Two other attorneys recommended the Best Case Bankruptcy. From my initial call to order the program to our first electronic filing, my stress level evaporated. The OneTouch filing is so easy. Now, if I could only get Best Case’s software to fetch me a cup of coffee—black please—maybe in the next version.”

Therese Conley
Douglas J. Hansen
Renton, WA

“We have been e-filing with Best Case for about a year. It could not be easier. It saves the firm time and money. Plus, it's simple to learn and understand. It is hard to imagine working without it.”

Erik Clark, Borowitz
Lozano & Clark, LLP
West Covina, CA

“We have tried other bankruptcy programs that were not as expensive, or had a 'Big Name,' but we were never satisfied with the ease of use or customer service. When the Seattle bankruptcy Court switched to electronic filing, we switched to Best Case. My staff loves the ease of use, as well as the excellent technical support.”

Denise Patrick, Attorney
Lynnwood, WA

“I love your bankruptcy software; it makes data entry extremely quick and simple. OneTouch is awesome; it takes me less than 30 seconds to file a case and the new improvements for Express Connection and paying online are wonderful. It is also very easy to e-mail case files back and forth. I have recommended it to every practitioner I know and will continue to do so. Your customer service is excellent.”

Ruth Nelson, Attorney
Seattle, WA

“I was the first attorney in the Seattle District to file a case electronically. Best Case was well-prepared for the migration to electronic case filing. I have now filed nearly 1,000 cases via ECF. Best Case continues to improve the ECF system, including the unique Chapter 13 Plan used in the Western District of Washington. I happily give Best Case my highest endorsement. The quality of both the software and the service is superior to any other program I have used or investigated.”

David Carl Hill
Law Office of David Hill
Port Orchard, WA

“Best Case is a terrific program. Our firm files 20-30 bankruptcies per week and this program is not only easy to use but capable of handling large volumes of debtors.”

Ellen Ann Brown, Senior Partner
Brown & Seelye, PLLC
Tacoma, WA

“We previously had Top Form and then by recommendation from another attorney's office—requested Best Case. I am very happy with it. It simplifies everything.”

Wanda Pickett, Legal Assistant
James Ehrlich Law Firm
Tillamook, OR

“It would be painful without Best Case. You've made a mountain of tedious paperwork into nothing more than basic data entry. I cringe to think what filing a bankruptcy would have been like before Best Case. Thanks!”

Laura Sacks, Legal Secretary
Joel D. Sacks, Attorney at Law
Manzanita, OR

“Best Case has been a life-saver for me! I had no experience with bankruptcy or bankruptcy software when I began my current job six months ago. After hearing so many positive comments, our firm ordered the software and life has been so much easier. User friendly, very flexible and great technical support!”

Karen Adair, Legal Secretary
Cosho, Humphrey, Greener & Welsh, P.A.
Boise, ID

“The last bankruptcy program we used with another company would put us on hold for up to 45 minutes. Best Case has never put us on hold. The program is great.”

G. Grant King, President
King Law Office, Chartered
Boise, ID

“I have been using Best Case for about 7 months now and am quite pleased with the program for all Chapters of bankruptcy. I practice in a particularly quirky and difficult jurisdiction, which has all kinds of special forms and deviations from the norm, particularly in Chapter 13. It took them a while to start offering it, but once Best Case entered the California arena, they did it aggressively and impressively. Perhaps the best thing about them is the customer service: Prompt, knowledgeable, and usable responses are the norm. They also pride themselves on continually improving existing programs and keeping updates current (which is mind-numbingly difficult in California). I am very happy with the purchase, even though it as somewhat more expensive than its competitors, it is more than made up for by their competence, which enables me to breathe easier knowing they are on top of things and ready, willing, and able to respond to any related problem that should arise.”

Mark J. Markus, Attorney
Studio City, CA

“Great Program! The Chapter 13 Plan works wonderfully, especially for Central District of California. I highly recommend the program for anyone who is doing 13's in California!”

Carey Pickford, Attorney
Pickford Law Office
Temecula, CA

“This program is much easier than Matthew Bender—it saves me so much time!”

Jennifer Ann Aragon, Attorney
Los Angeles, CA

“I've been a bankruptcy attorney for ten years and have used most of the programs on the market. We switched to Best Case several years ago, and it is by far the best. It's increased office efficiency significantly. Additionally, Best Case customer service has been fantastic. We have always gotten through within minutes and our 'problem' has always been solved with their help. Congratulations on a well run company.”

William Boon, Attorney
Law Offices of Paula Teske
Los Angeles, CA

“Not only is Best Case Solutions a great bankruptcy program, it is the best computer program of any kind that I have ever used!”

Andrea Schonfeld, Office Administrator
Law Offices of Richard Brickman
Sherman Oaks, CA

“Here's the deal—this is the best bankruptcy program in existence. The programmers are very receptive to changes that help users in each district. I love the macro phrase list, zip code lookup, & common creditor list.”

Max Cline, Attorney
Oakland, CA

“You guys are great! After 20 years of practice someone finally developed a product that works, and you continue to pleasantly support that product. Congratulations. In addition to functioning, the program has enough flexibility to leave the practitioners with some discretion.”

Rick Barnett
Barnett & Rubin
Irvine, CA

“I really like the additional forms available, especially for the Central District. I also like the way Chapter 13 prints out a pay schedule. Very helpful for Ch. 13 plans in the Central District of California.”

Elizabeth E. Prehn, Paralegal
Law Offices of Stephen M. Moskowitz
San Francisco, CA

“I do 20 bankruptcies a month. Now I make a lot fewer trips to the file cabinet with Best Case. The Common Creditor List amazes our clients. We know their creditors better than they do. We look great.”

Gregory C. Dow
Pickett.Dow Attorneys at Law
Kennewick, WA

“I was able to use Best Case from the day it was installed. While I am still learning new features, the basics were easy to master. The technical support staff is easy to reach, always patient and always helpful.”

Kerry Dyer, Legal Assistant
Law Office of Richard Day
Napa, CA

“After years of using both the Windows and DOS versions of TopForm, we became dissatisfied with both versions. The Windows version was a ‘horse,’ which took a great deal of time to learn, was a monopolizer of computer resources, and was, generally, complicated to use. The DOS version was unsatisfactory because the forms could not be customized or edited. In our practice, the ability to edit or customize a form is very valuable. We tried ‘Best Case’ based upon a review in Law Office Computing. We have never regretted this decision. A fairly novice user, with only a basic grasp of bankruptcy forms, can use Best Case very quickly. The learning curve is so short and the ability to interface with WordPerfect is invaluable. Best Case produces an excellent output. We would not hesitate to recommend it. In fact, I have done so.”

D. Blair Clark, Attorney
Ringert & Clark
Chartered Lawyers
Boise, ID

“Best Case is probably the best bankruptcy software available. It has had significant upgrades recently which make it easier to use and more comprehensive.”

Scott Mancinelli, Attorney
Rice & Rothenburg
Long Beach, CA

“As a solo practitioner with a general law practice, I have found your Chapter 7 bankruptcy software to be very easy to use, particularly in light of your fabulous technical support staff. Software is only good if you know how to use it, and your support staff have helped me tremendously in generating my bankruptcy petitions and schedules. Thank you!”

Steven M. Richkind, Attorney at Law
Sandy, OR

“I love your software. It is so much better than the one this office was previously using. It is easy and practical.”

Sebrina Ramsey, Legal Assistant
Law Offices of Leroy Davies
Crescent City, CA

“It is a very good program. Extremely efficient and fast! I cut 2 hours input time for each petition off our last program!”

Edna L. O'Donnell, Paralegal/Petitions Input Specialist
Law Office of Patrick Kavanagh
Bakersfield, CA

“I have used Best Case for bankruptcy filings for about a year now. I find it to be easy to use and it has been a great asset in our preparation of forms for filing with the U.S. Bankruptcy Court. I especially like the way information is linked within the program so it only has to be entered once. I also like the memorized creditor list which enables me to save valuable time.”

Verla M. Crippen, Office Manager
Timothy M. Dolan, Attorney at Law
Garibaldi, OR

“After seeing an advertisement in a legal newspaper, we decided to try Best Case Solutions’ bankruptcy software to see if it would be beneficial to our law office and clients. After using the software on just one bankruptcy case, we were convinced that it was both beneficial and cost efficient! By using your bankruptcy software, we were able to prepare bankruptcy petitions and related schedules and documents in less than half the time it previously took us to complete them! The program is fast, efficient and worthwhile. Moreover, your customer service is second to none, and I would recommend Best Case Solutions to everyone!”

Lynette M. Gridiron, Esq. and Winnie Young, J.D.
Black Law Institute
Los Angeles, CA

Greg Dow
Pickett.Dow Attorneys at Law, L.L.P
Kennewick, WA

“Best Case has been an invaluable tool in starting my bankruptcy practice. As a young attorney, it is nice to be able to rely on technology that is both easy to use and up to date in my jurisdiction. This program is well worth the investment, and the service and updates are great.”

Bill Croft
Lambarth & Geissler
Spokane, WA

“I found it extremely easy to navigate, correct, and add to any bankruptcy I was working on.”

Somer C. Tondre, Paralegal
Elma, WA

“Best Case Solutions software is easy to operate and produces clear, concise bankruptcy petitions and supporting documents. It is the fastest preparation program that I have used. I estimate this program saves 1.5 hours work on each case.”

Douglas Ricks, Lawyer
Everett, WA

“I especially like the addition of only having to insert zip codes & not city and state. I had never done any work with BK before working in this office. In the beginning it was a bit overwhelming, but your program made it seem easy. Thanks for turning a long tedious job into a much shorter & more enjoyable one.”

Laura Sacks, Legal Secretary
Joel D. Sacks, Attorney at Law
Manzanita, OR

“We had TopForm for several years, but ran into difficulties when we switched to running Windows based programs. We have now used Best Case Solutions for a little over a year and are extremely happy with it. It is a very user-friendly program.”

Lynda Charvat, Paralegal
Oliver Law Firm
Billings, MT

“I prefer Best Case for two reasons: customer service (person-to-person) is excellent, and the software is well-integrated so that data is entered once and is incorporated on all forms without errors. This beats West, Matthew Bender and others I have tried. Thanks for the great product and fine service.”

Michael Lash, Attorney
Fresno, CA

“Your bankruptcy program makes it enjoyable to prepare bankruptcy documents. Even an attorney can figure it out! I find that entering the information myself really saves time… I especially like the feature where I can re-enter information on another schedule with one click of the mouse. Keep up the good work!”

Carol H. Arlin, Attorney
Redding, CA

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