Support and Services
Best Case® Bankruptcy offers a generous support package. Included in the initial purchase of Best Case Bankruptcy is one year of maintenance, which includes toll-free technical support, frequent updates and all of our web services. We want you to be fully satisfied with your Best Case product and to help you fully utilize its potential.
Technical Support for Best Case Customers
After the first year, you will have the option of purchasing an affordable annual maintenance package that includes ongoing toll-free technical support, automatic updates, and the use of web services such as OneTouch® Electronic Filing and Credit Report Import™.
For the year 2008, base maintenance plan prices are:
$250 for the Chapter 7 Single-User
$350 for the Chapter 7 and 13 Single-User
$380 for the Chapter 7, 11, 12 and 13 Single-User
$450 for the Chapter 7 Multi-User
$550 for the Chapter 7 and 13 Multi-User
$580 for the Chapter 7, 11, 12 and 13 Multi-User Package.
Please note that there are additional maintenance fees for additional users and features sold as add-ons, such as custom Chapter 13 plans.
If you choose not to purchase a maintenance package, you will no longer be eligible for free technical support, updates or the the web services.
Updates are issued when there are changes in the forms or when additional features are added. We provide you with updates free for one year from the date of purchase. After the first year, subscription to our maintenance program will ensure updates are available to you.
While you are covered by our annual maintenance program, you can download interim updates by clicking the Tools option in the main menu bar in Best Case and selecting Check for Update.
Technical Support is available Monday through Friday, 8:00 a.m. - 5: 30 p.m. Central Time by calling 1.800.492.8037. Support is also available via e-mail: If you request support via e-mail, be sure to include your name, law firm name and telephone number in case a representative needs to call you to discuss the problem. Support is only available to licensed users.
Home | Product Info | Packages & Prices
Support & Services | Training | Resources
Toll-free: 800.492.8037
Copyright © 1996-2008 Best Case Solutions
Privacy Policy