For a bankruptcy attorney working solo or as part of a small team, preparing and filing a client’s bankruptcy case can feel like a daunting task. The rapid change in rules, regulations, and forms make it almost impossible to keep up with mandatory changes. The paper-intensive nature of running a bankruptcy practice makes using preparation and filing tools not just integral, but essential to a law firm’s survival.
Eric Steiden, of Steiden Law Offices in Covington, Kentucky, understands the importance of bankruptcy preparation and filing tools better than most. That’s why he’s been using Best Case Bankruptcy since 1996, and he recognizes it as the leading bankruptcy preparation and filing software on the market today.
Steiden began using Best Case because he was looking for a system that made it easier for him to run his practice. By offering a streamlined program for preparing and filing bankruptcy cases, Best Case enabled Steiden Law Offices to more efficiently work with clients, review filed cases, and conduct the business of managing his practice, despite Steiden’s lack of computer expertise.
“I wasn’t computer savvy when I first began using Best Case, and I’m still not too sophisticated when it comes to computer systems”, says Steiden. “But, it doesn’t matter. Best Case makes it easy to use their program. As a matter of fact, I don’t think I’ve had to call tech support more than once or twice in the past ten years – I can’t even remember the last time I had a problem with this program.”
Steiden files an average of 30 bankruptcy cases per month using Best Case OneTouch, which allows him to quickly, efficiently, and accurately file bankruptcy cases electronically. OneTouch has become such an important part of his law practice
that Steiden can’t imagine how he could practice without it.
“This tool is a part of me. It’s really an extension of everything I do here”, says Steiden. “The software works in a way that other products don’t. Many other software programs have issues processing documents, but I don’t experience that with Best Case. The software does what Best Case says it will do.”
When the bankruptcy forms went through a major modernization in 2015, Best Case seamlessly integrated the updates so well that they never disrupted workflow, according to Steiden. “When we had big changes to the forms, I was concerned that the updates would make it harder for me to do my job, but that never happened. Best Case implemented the changes perfectly. Plus, they stayed on top of keeping me informed about the changes before they happened.”
Not only has Steiden found that Best Case saves him time and energy. One of the add-on tools – MyECFMail – saves him money by giving him access to all emailed documents and “Free Looks”.
“As far as MyECFMail is concerned – I use it primarily for Chapter 13 cases because we’re constantly referring to all the documents we filed in the past”, says Steiden. “Of course, we have paper copies of all these documents, but it’s so much easier to use MyECFMail to review them because the program gives us complete access to everything we’ve filed. I spent a lot more money when I did things the old-fashioned way – Going to PACER to look up documents.”
For Steiden, the type of bankruptcy filing and preparation software a lawyer uses can make or break their law firm. “I have a friend of mine who started using some off-name software that really wasn’t making his life easier. I said to him, ‘Look, if you’re serious about this and you really want to succeed, you need to go with Best Case Bankruptcy, because if you’re not going to go with the best, don’t even bother. You’re never going to get what you want, and the off-name guys won’t meet your expectations. Best Case is the only option; they’re the crème-de-la-creme.”
Eric Steiden is the owner and founder of Steiden Law Offices. He is a bankruptcy attorney with 21 years of experience, and thousands of successful bankruptcy filings in both Ohio and Kentucky