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Beating the Collection Odds

 

Recorded January 26, 2021

Aging accounts receivable can be the silent killer of a solo practitioner or small law firm. Days turn into weeks and eventually months later accounts are still overdue. All the while, the likelihood that you will be paid for services rendered gets smaller and smaller.

Join Chelsey Lambert, Stretto’s Managing Director and recognized industry expert, as she delivers “Beating the Collection Odds”. This informative session provides guidance on how to approach the conversation with your clients and offer flexible payment options without feeling like a collections agent. Program participants will also receive sample scripts and letters that can be utilized by nearly any law firm.

• Learn client intake and consultation strategies to increase the likelihood of payment.
• Review a template AR policy, collections email, letter, and call script.
• Watch a real-time payment plan setup tutorial.