Resource Library

Consumer Legal Services Market Trends


Recorded November 3, 2020

Industry expert Chelsey Lambert delivers an overview of the current operating environment and landscape leveraging current data and related studies, with a specific emphasis on the impact of COVID-19 on law firm retention, revenue, processes, and consumer buying behaviors.

• Learn how COVID-19 has impacted consumer bankruptcy and legal services buying behavior
• Understand which technologies will be necessary to meet and exceed client expectations
• Acquire a process outline and best practices implemented by leading firms who transitioned to a virtual practice