Improve Efficiency With Integrated Tools And Automated Workflows

Developed with deep insight into the bankruptcy process, Best Case provides practical tools that eliminate manual tasks and ease administrative burdens so Attorneys can focus on more substantive aspects of their business.

Benefits Of Cloud And Desktop Platforms

For decades Stretto has been the market-share leader in providing best-in-class technology for bankruptcy Attorneys. Recognizing the importance of efficient case preparation and filing workflows, we offer a choice of software platforms that can best support your practice.

Streamline The Bankruptcy Process

Best Case offers the industry’s most comprehensive solution for bankruptcy Attorneys. From case preparation through post-petition activities, our unique combination of software and streamlined workflows simplifies business operations and helps grow your practice.

Client Intake

Attorneys are able to execute the client-intake process online, eliminating the need for an in-office meeting. Bankruptcy clients easily upload pertinent case documents, such as tax transcripts and paystubs, through a secure portal, streamlining data collection.

Invoices & Payments

Best Case features a fully integrated, secure, and IOLTA-compliant payment-processing tool, enabling firms to create payment plans, automate client communications, track receivables, and manage transactions in one convenient place within their software.

Credit Reports

Stretto Credit and Financial Reports provide an in-depth view of a debtor’s financial history in one consolidated report. Seamlessly integrated with Best Case, data is imported directly into forms and schedules, saving an average of 60 minutes of data entry per case.

Bankruptcy Courses

Simplify bankruptcy-course management and help clients complete court requirements. Ordered through Best Case, Attorneys can ensure timely completion of courses by sending automated email and text reminders to clients and view real-time course status. Instant access to certificates expedites case filings.

Means Test Calculator

Best Case ensures law firms have access to the most up-to-date filing data and automates the calculation of current monthly and disposable income to determine a presumption of abuse.

Chapter 13 Plan Calculator

A key Best Case feature, this automated tool performs complex calculations enabling Attorneys to easily determine plan payments. Professionals maximize time by customizing treatment classifications and form preferences, simplifying plan calculations to quickly prepare case filings.

OneTouch Filing

Best-in-class technology makes electronic filing simple and accurate with Best Case. OneTouch instantly navigates the court’s website and uploads the proper, correctly-ordered documents and delivers a case number and court receipt. Offering additional time-savings, OneTouch automates post-petition filings.

Court Notices & Calendar

This integration simplifies the CM/ECF process by automatically downloading PACER free looks, auto-populating and syncing bankruptcy events to personal calendars, and easily tracking Proofs of Claim.

Legal Noticing Services

Stretto’s on-demand, print-mail options provide firms an unmatched opportunity to decrease operational costs and increase productivity. Orders are seamlessly submitted within Best Case by Stretto further simplifying the process.

FAQ

Desktop
Cloud

What is the difference between the initial license purchase and the annual maintenance plan?

The initial license purchase includes access to Best Case desktop and one year of maintenance, which provides access to software updates, unlimited technical support, training, and OneTouch electronic filing. After the first year, you have the option of renewing your maintenance plan for an annual fee.

Are there other costs besides the annual maintenance plan?

After the first year, there is a minimal maintenance cost for Custom Chapter 13 Plans and additional users that is included in your annual renewal fee.

Can the license fee be paid in installments?

Best Case desktop license fees must be paid in full at the time of purchase.

What if I need to upgrade my license or add chapters after my initial purchase?

Upgrading is simple. You only need to pay the difference in the cost of the packages. A new registration code is sent to you, which can be activated immediately in the software.

What is the return policy?

Best Case desktop has a 60-day money-back guarantee. If, for any reason, you are unsatisfied with the software, we will refund the purchase price.

What is the difference between a single-user and a multi-user license?

A single-user license allows access to one attorney and one support worker from one office location. A single-user license does not allow simultaneous use over a local area network. A multi-user license allows access to everyone from one office location and up to three simultaneous users across a local area network. Additional simultaneous users can be added for a fee.

Can I install Best Case on a laptop or at home?

Yes. Best Case desktop licenses apply to users, not computers. As long as your home is not a staffed office location, you can use the software there too.

Can I import client files from another software program?

Yes, easily convert client files from the following software programs:
BankruptcyPRO®
TopForm™ by Fastcase
EZFiling® Version 18-20
New Hope Bankruptcy 2015™
Ch 7..13 Bankruptcy Filing Software

Can my paralegal use Best Case desktop on their computer?

A single-user license gives access to one attorney and one support worker (paralegal). A multi-user license gives access to everyone from one office location. You can also purchase an additional user to expand either license.

Will Best Case desktop work on my Mac?

For the best Mac experience, we suggest utilizing Best Case cloud, our web-based application that can be used on all modern internet browsers including Safari.

Does Best Case desktop update automatically?

The software does not update automatically. We recommend users select the Check for Update option within Best Case desktop at least once a month.

What jurisdictions can I file in using Best Case?

Best Case allows you to file in an unlimited number of jurisdictions in the United States.

Does Best Case have all my local forms?

We work with our clients to ensure Best Case has the local forms needed to file. If there is a local form not currently in the software, please let us know so we can assist you.

Is there training available to help me maximize my use of the software?

Comprehensive training resources including webinars, videos, and instructional guides are available in addition to complimentary technical support.

Is on-site training offered?

Although the support team does not provide on-site training, live webinars provide an opportunity to interact and ask questions. If you are interested in personalized online training for multiple users at your firm, please email training@bestcase.com.

What is the cost of technical support?

The initial license purchase includes access to one year of unlimited technical support. After the first year, you have the option to renew your Best Case desktop maintenance plan, which includes support, for an annual fee.

Can I still update the software and receive technical support if my license is expired?

You must renew your maintenance plan in order to have continued access to software updates, technical support, training, and OneTouch filing.

Can the Best Case cloud subscription fee be paid in installments?

You can choose to pay in monthly installments or in one annual payment.

What if an employee leaves and our firm needs to downgrade the number of users?

Best Case cloud is an annual subscription and the number of users cannot be decreased during those twelve months. If a staff member leaves your firm you can disable that account so they no longer have access, and that license can then be activated for another user.

What if our firm hires a new employee and we need to upgrade the number of users?

If you need additional users during your twelve-month subscription, you can add them at any time and they will be prorated for the remainder of your subscription.

Can my paralegal and I share a user license and account?

Sharing licenses is prohibited. The application will not allow for simultaneous logins and would violate the user license agreement.

Can I use Best Case cloud on a Mac?

Yes, Best Case cloud is a web-based application that can be used on all modern internet browsers including Safari.

Can I use Best Case cloud on a tablet or smartphone?

Yes. However, for the best user experience we recommend using cloud on a computer or tablet.

Does Best Case cloud update automatically?

Yes, the software updates automatically. View recent updates in Software Updates on the Support page.

What jurisdictions can I file in using Best Case?

Best Case allows you to file in an unlimited number of jurisdictions in the United States.

Does Best Case cloud have all my local forms?

Best Case cloud subscriptions include Chapters 7, 11, and 13 federal and local forms. We work with our clients to ensure Best Case has the local forms needed to file. If there is a local form not currently in the software, please let us know so we can assist you.

Can I import client files from another software program?

This ability to convert client and case data is currently in development.

Is Best Case cloud training available?

Access training materials such as videos and guides, register for live webinars, and watch recorded webinars in the Resource Library. Previous Best Case desktop users will find cloud has many similarities to our legacy application to simplify the transition.

What is the cost of technical support?

Best Case cloud subscriptions include unlimited technical support.

Will I still have access to software updates and technical support if my subscription is expired?

You must renew your Best Case cloud subscription in order to have continued access to software updates, technical support, training, and OneTouch filing.